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Frequently asked.
What makes Chromafolio different from other client-gallery tools?+
Chromafolio bundles a branded client-gallery product with a US leads marketplace in one account, so photographers can deliver shoots and win new clients from a single platform. Most gallery tools are delivery-only — you pay separately for lead generation. See our head-to-head comparisons for feature-by-feature detail.
Can I switch plans at any time?+
Yes. Upgrade or downgrade whenever you want. When you upgrade, you're charged the prorated difference. When you downgrade, the change takes effect at the end of your billing cycle.
What happens when I exceed my storage limit?+
You can purchase additional storage add-ons starting at $5 for 20GB. Your existing galleries remain accessible — you just can't upload more until you upgrade or buy more storage.
Do credits expire?+
No. Credits never expire. Use them whenever you're ready.
Does Chromafolio take a commission on bookings from leads?+
No. Chromafolio never takes a commission on client bookings. You spend credits only to unlock and reply to qualified leads, and keep 100% of what the client pays you.
Is there a free trial for paid plans?+
The Free plan is available forever. For paid plans, you can start with Free and upgrade when you need more features — no commitment required.
Can I cancel anytime?+
Absolutely. Cancel from your billing settings and your plan stays active until the end of your billing period. No penalties, no questions asked.
What payment methods do you accept?+
We accept all major credit cards, debit cards, and select local payment methods through Stripe. All payments are secure and PCI-compliant.
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